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Privacy Policy

​FB The Wholesaler ("We") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.fbthewholesaler.co.uk you are accepting and consenting to the practices described in this policy.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is FB The Wholesaler of Unit C5, Heritage Business Park, Heritage Way, Gosport PO12 4BG.

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Information we may collect from you​

We may collect and process the following data about you:

Information you give us. You may give us information about you by:

 

This includes information you provide when you register to use our site or provide us with details for a business enquiry. The information you give us is typically limited to your name, business address, e-mail address, and phone number, and any other relevant details included in the downloadable Word documents. We do not collect or process any financial or credit card information on our site, and we do not sell items directly through the website.

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Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
     

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, delivery services, analytics providers, search information providers) and may receive information about you from them.

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Uses of Information
We use information held about you in the following ways:

Information you give to us. We will use this information:

  • To fulfil your requests and carry out our obligations arising from any business agreements, enquiries or processes between you and us, and to provide you with the information that you request from us.

  • To provide you with information about our goods and services.

  • To notify you about changes to our service.

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • As part of our efforts to keep our site safe and secure.

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Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • To business partners, suppliers and sub-contractors for the purpose of fulfilling your enquiries, managing our business relationship, or operating our services (such as email hosting or document processing).

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of FB The Wholesaler, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

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Storage and Security

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at anna@thefruitbasket.net.

 

​Access to Information (Subject Access Request)

The UK General Data Protection Regulation (UK GDPR) gives you the right to access information held about you (commonly known as a Subject Access Request or SAR). Your right of access can be exercised in accordance with the UK GDPR and the Data Protection Act 2018.

  • We will provide the information free of charge in most cases.

  • We may charge a reasonable fee based on administrative costs for providing further copies of the same information or if your request is deemed manifestly unfounded or excessive.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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